FREQUENTLY ASKED
QUESTIONS

Find a complete list of FAQs and helpful answers here.

YOU HAVE QUESTIONS, WE HAVE ANSWERS

OpenTrack answers your most commonly asked questions.
Will OpenTrack cover me for competitive events?

No.  OpenTrack provides coverage for non-competitive track time exclusively. Competitive events, including warm-up laps, qualifying, wheel-to-wheel racing, etc. are not eligible under our physical damage or liability policies.

 

NOTICE:  We have partnered with an alternative carrier outlet that allows us to offer coverage in their program for competitive track-driving exposures. If you’d like to discuss your particular situation, give us a call at 612-601-1034.

Will OpenTrack cover me for Drag Racing?

No, we do not insure vehicles being driven on drag strips or straight track regardless of whether competitive or not.

Will OpenTrack cover me for drifting events?

No, we do not insure vehicles being driven during drifting events, whether taking place on a covered track or not.

Can I add other drivers to my policy?

Yes, you can include additional drivers on your policy.

 

Single Event: Covers the named insured (vehicle owner) plus one additional driver.

Annual Unlimited: Covers the named insured plus up to five additional drivers.

Eligibility: Drivers must be at least 25 years old.

Cost: No additional charge for adding drivers.

 

Important: If the vehicle is rented, please see the section below on vehicle ownership.

Are professional driving coaches and instructors covered while they're operating my car on track?

Yes.  Instructors are considered ‘Covered Drivers’ under the Physical Damage policy while they are driving your vehicle for the purpose of instructing you.  This protection extends for the Physical Damage coverage only.

Does OpenTrack offer liability coverage?

Yes! OpenTrack is the only track-day insurance provider offering liability protection for drivers, covering both property damage and bodily injury.

 

We offer $1M or $2M coverage.

Does liability coverage follow the car or the driver?

OpenTrack’s liability policy is driver-based, meaning it follows you regardless of the vehicle you drive on track. While our quoting system requires you to enter a vehicle to generate a quote—coverage stays with you as the driver.

Does OpenTrack insure Ferraris?

Due to a significant increase in Ferrari claims and the associated high costs, we encountered profitability challenges over several years. As a result, we had to exclude Ferraris from eligibility in our programs, both for single-event and annual coverage.

 

NOTICE: We’ve partnered with an alternative carrier that allows us to offer coverage for Ferraris, covering both non-competitive and competitive track driving. If you’d like to discuss your specific situation, feel free to give us a call at 612-601-1034.

Can I insure my car for less than the full replacement cost?

No, OpenTrack requires your car to be insured for its full replacement cost. This ensures the stability of our rating structure, keeps our pricing competitive for all drivers, and avoids complications in the event of a total loss—helping you get back to the track without hassle.

Can I insure a vehicle I do not own?

No, OpenTrack requires the policyholder to have an insurable interest in the vehicle being insured. Our policy rates are not applicable for other scenarios.

 

NOTICE: For vehicle owners renting their cars to other drivers (Arrive-and-Drive), OpenTrack may be able to provide tailored coverage through our Annual Unlimited program. This would require additional underwriting and customized pricing. Please contact us at 612-601-1034 to discuss further.

What happens if I change my vehicle(s) in the middle of my annual policy term?

If you swap one car for another of equal or lesser value, there is no premium adjustment.

 

If you add a vehicle with an equal or lesser value than the highest-limit vehicle on the policy, the cost is just $150 (plus taxes and fees) for the year.

 

If you add a vehicle with a higher value than the highest-limit vehicle on the policy, we’ll pro-rate the additional premium for the remainder of the policy term.

 

There is no premium-adjustment for removing a car, regardless of its value in comparison to other cars on the policy.

Are OpenTrack's underwriters financially sound?

Physical Damage & Liability policies are underwritten by Texas Insurance Company, a member of North American Casualty Group, and is "A" rated (Excellent) by AmBest

Why are taxes & fees applied with the premium?

Track-day protection requires specialized coverage, and OpenTrack’s programs are underwritten by an Excess and Surplus (E&S) lines insurance carrier. These carriers offer tailored solutions for unique or high-risk exposures that standard insurers may not cover. However, this flexibility comes with additional costs, as E&S policies are subject to surplus lines taxes and fees. It’s important to note that E&S programs are still regulated by state authorities to ensure consumer protection and compliance, with charges varying by state.

Does OpenTrack cover international tracks and events?

Our single-event program offers coverage for track days at over 110 tracks across the United States. Check our covered tracks page to confirm if your preferred track is eligible for coverage.

 

For our Annual Unlimited members, coverage is automatically extended to all of our covered tracks throughout the United States and Canada.

What should I do if I have additional questions before purchasing?

Check out our live chat feature by clicking the Chat Online option above.

DRIVE MORE

Track day insurance coverage for drivers, their vehicles, and their actions. Get less risk and more rush with OpenTrack.
Can I review sample policies?
Follow these links to view samples of our physical damage and track liability policies.
How will I receive my policy documents?
Policy documents will be available to view or download on your account dashboard. Digital copies will also be emailed to you after purchase.
Can I change my coverage mid-term?

Yes, you have the flexibility to access and modify your policy details through your account dashboard at any time.

 

It’s important to be aware that making adjustments that result in increased coverage, such as raising coverage limits or adding vehicles, will require payment for the additional premium.

 

Reducing coverage will not lead to a refund or a reduction in your monthly payment obligation.

How do I add or remove a vehicle?

Visit your account dashboard to make changes to your fleet. Vehicles may be added for $150 each (plus taxes and fees). If the vehicle being added exceeds the value of the highest-value car on the policy, you must pay the difference in premium. Removing a vehicle will not result in returned premium.

How do I change my contact information?

You can edit your contact details directly on your account dashboard.

How do I renew my annual policy?
Your renewal window will open 30 days before your policy expires and our team will contact you to let you know.  Conveniently review, edit, and renew your coverage on your account dashboard.
Can I transfer my coverage to someone else?

No. OpenTrack policies are non-transferrable.

Does OpenTrack offer coverage for storage/transit/paddock/theft?

Yes, we can offer Off-Track, Transport and Paddock coverage. Please email us for a quote.

DRIVE BETTER

Professional-grade driver coaching resources.
What can I expect from Drive Better?
Annual members receive exclusive access to on-demand coaching content and custom track guides designed to make them better, faster, and safer drivers. All at no additional charge.
How does Drive Better work?
Your custom member dashboard will guide you through our driver coaching curriculum. No matter your experience level, our tailored coaching content will help you make the most out of your next track day event.
How much does Drive Better cost?
Nothing! Our Drive Better program is free for annual members.

BILLING & PAYMENTS

Simple, straightforward billing.
What are my payment options?

Annual members can choose to pay in full or make monthly payments toward their policy. Members who pay in full save 50% on their deductible. Payments can be made via credit card, debit card, or ACH.

How do I cancel my policy?
Annual Policies
OpenTrack’s annual policies are fully earned at inception. Midterm cancellations will not result in prorated refunds. If you are on our monthly payment plan, you are responsible for paying the remainder of your 12 month term.

On-Demand Policies
OpenTrack’s on-demand policies are non-refundable. However, they may be moved to a different date. This must be done prior to 12:01 am on the day of policy inception. You can move your policy to another date (up to 30 days ahead of your policy’s effective date) by logging into your account and selecting “Request Change” from your policy page.

If your event was cancelled the morning of, you can request to have your policy moved to a different date by emailing a letter from the event organizer showing the event never took place to help@opentrack.com.
What happens if I stop paying my monthly premium?

Our monthly payment plan requires an annual commitment. Failure to make scheduled monthly payments will result in the early termination of your policy.

 

Please note, the obligation to make remainder of the payments is not affected by policy-cancellation and you will remain responsible for paying the remainder of your 12-month contract.  A cancellation will also result in your being ineligible to secure future coverage from OpenTrack.

CLAIMS

Easily file a new claim backed by our pain-free white glove claim service.
How do I file a claim?
Claims are filed directly through our claims portal. If you need immediate assistance from a human, contact Jerod Blakestad at jb@opentrack.com or (612) 231-1522. You will need a copy of the incident report, pictures of the damage, and an estimate for repairs (if applicable).
What do I need to file a claim?

You will need a copy of the incident report, pictures of the damage, and an estimate for repairs. Do not let the body shop start repairs until authorized by our claims representatives.

Do I need to use a specific body shop for repairs?
Repairs can be performed at your preferred shop. Our claims team will work with them directly to get you back on track ASAP. Do not let the shop start repairs until authorized by our claims representatives
Can I still access coverage after a claim?

Accidents happen. Unlike other track insurance providers, we will still insure you after you submit a claim. You will see a couple of policy changes following your first claim:

 

—Vehicle deductible increases to 15%
—10% surcharge added to the base premium

 

The changes above remain for two years. If you have a second claim with OpenTrack you will no longer be eligible for coverage.

OTHER THINGS TO KNOW

Are there age requirements?
Drivers must be 25 or older to secure coverage.
How is vehicle value determined?

OpenTrack drivers self-select coverage at their vehicles' stated value. We ask that you value each of your vehicles as close to replacement cost as possible. Your accuracy will keep you protected at the most affordable rates possible and help us avoid future rate increases.

Will you insure a vehicle with a salvaged title?
No. We cannot offer coverage for salvaged title cars.
I still have questions. How can I find answers?
Use our online chat function, email us at help@opentrack.com, or call us at 612-231-1522. 

STILL CAN’T FIND WHAT YOU’RE LOOKING FOR?

The insurance world is full of case-by-case scenarios, and we’re here to help. If you have a question about your coverage, the claims process, or anything else, don’t hesitate to reach out.

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